Help

If you are experiencing problems with our media files, this page might tell you why. There can be 3 main reasons why the media file doesn’t load properly.


1. The media file can not be accessed because the media server is offline. Server status: Online. Go to step 2.

2. We have made a mistake whilst uploading the media file, and therefore the media file can not be accessed.

3. This is more likely to be the problem. You might not have the correct plug-ins installed on your computer.


- Below we have created 2 easy steps so you can easily find out was the problem is.


Step 1: If the server status is online, go to the media file you want to watch, and right-click on ‘download this file’. Select the menu option ‘Save-as’. If the file does not start to download, then we have made a mistake whilst uploading. If the file starts downloading, go to step 3.

Step 2: It turns out, the problem isn’t on our side, but with your computer. All you need to do is install a couple of plug-ins.

All media websites like yourdailymedia require the right plug-ins to view the media files. Below are the 3 plug-ins you need to have installed to use yourdailymedia properly. All products are 100% free, and spyware free.

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